Business Builder

Business Builder

Our supplier-development programme. Each module builds one dimension of the supplier scorecard — lifting performance and business value together, and compounding into a higher ICV score.

How It Works

From a module to measurable value

Development is gap-driven against each supplier’s scorecard. Raising a dimension lifts performance and a recognised value driver at the same time.

1

Develop a module

Targeted at the supplier’s lowest-scoring dimensions.

2

Raise that score

Capability goes up, measurably, on the scorecard.

3

Performance & value rise

Higher win-rate and EBITDA — and a stronger multiple.

4

Valuation & impact

The business is worth more; more recirculates locally.

The Curriculum

Ten modules that drive performance & value

Each module develops one scorecard dimension — improving operational performance and strengthening the value driver that lifts the EBITDA multiple.

Marketing & Market Access

Marketing dimension

Develops: Brand, positioning, demand generation and a stronger bid pipeline.

PERFORMMore qualified opportunities and a higher tender win-rate.

VALUERevenue growth and a more diversified customer base — both lift the multiple.

ICV lever: local market presence

Sales & Revenue

Sales dimension

Develops: Sales process, pricing discipline, conversion and contracting.

PERFORMHigher conversion and better-quality, longer-term contracts.

VALUERecurring revenue and stronger margins — multiple and EBITDA both rise.

ICV lever: revenue base

Operations & Delivery

Operations dimension

Develops: Quality, capacity, efficiency and delivery reliability.

PERFORMOn-time, on-spec delivery wins repeat work and cuts cost.

VALUEMargin gains lift EBITDA; reliability lowers risk and lifts the multiple.

ICV lever: local value-add

Customer Service & Retention

Customer Service dimension

Develops: Responsiveness, satisfaction and retention systems.

PERFORMRepeat business, references and lower churn.

VALUERecurring / repeat revenue is exactly what buyers pay a premium for.

ICV lever: stakeholder relationships

Finance & Investability

Finance dimension

Develops: Financial controls, reporting, cash flow and audit-readiness.

PERFORMCredible data for bids and a clean ICV audit; better cash management.

VALUEClean financials cut diligence risk (multiple) and enable UAE investment.

ICV lever: investment + defensible data

Innovation & R&D

Innovation dimension

Develops: Product / service development, continuous improvement and IP.

PERFORMA differentiated, more competitive offer.

VALUEIP and differentiation lift the multiple; R&D earns the new UAE tax credit.

ICV lever: value-add + R&D incentive

Growth Potential

Growth Potential dimension

Develops: Scalability, capacity and market / export expansion.

PERFORMAbility to take on larger contracts and win export revenue.

VALUEDemonstrated growth is one of the strongest multiple drivers.

ICV lever: export bonus

Governance & Compliance

Governance dimension

Develops: Governance, risk, controls and ICV / compliance alignment.

PERFORMTender eligibility, lower risk and certification-readiness.

VALUEStrong governance and owner-independence command a higher multiple.

ICV lever: governance + cert readiness

People & Emiratisation

People & Employees dimension

Develops: Skills, leadership depth, training and Emirati talent.

PERFORMMore capacity, less key-person dependence; Emiratisation lifts ICV.

VALUEManagement depth and owner-independence raise the multiple.

ICV lever: Emiratisation

Strategy & Localisation

Strategy dimension

Develops: Strategic clarity, planning, execution and a localisation roadmap.

PERFORMFocused execution in the right markets and categories.

VALUEA clear, executed strategy de-risks the future — a multiple driver.

ICV lever: localisation strategy
Tiered Focus

Sequenced to the supplier’s stage

The curriculum is never one-size-fits-all — modules are sequenced by the supplier’s scores and tier.

Business Builder

Emerging · score < 60

Build the foundations — Finance, Governance, Operations and People. Makes the business investable and tender-eligible.

Accelerator

Developing · 60–74

Sharpen performance — Sales, Customer Service, Operations and Innovation. Drives win-rate, margin and recurring revenue.

Strategist

Established · ≥ 75

Scale & localise — Growth, Strategy and Market Access. Exports and deeper localisation.

Modules target each supplier’s lowest-scoring dimensions first. The value-driver uplift is a leading indicator of a higher multiple, calibrated with re-benchmark data over time. The ICV certificate is issued by MoIAT-approved certifying bodies; ValueCore develops the underlying score.

Develop your suppliers into stronger businesses

Start with a scorecard baseline and a Business Builder plan.

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