Our supplier-development programme. Each module builds one dimension of the supplier scorecard — lifting performance and business value together, and compounding into a higher ICV score.
How It Works
From a module to measurable value
Development is gap-driven against each supplier’s scorecard. Raising a dimension lifts performance and a recognised value driver at the same time.
1
Develop a module
Targeted at the supplier’s lowest-scoring dimensions.
2
Raise that score
Capability goes up, measurably, on the scorecard.
3
Performance & value rise
Higher win-rate and EBITDA — and a stronger multiple.
4
Valuation & impact
The business is worth more; more recirculates locally.
The Curriculum
Ten modules that drive performance & value
Each module develops one scorecard dimension — improving operational performance and strengthening the value driver that lifts the EBITDA multiple.
Marketing & Market Access
Marketing dimension
Develops: Brand, positioning, demand generation and a stronger bid pipeline.
PERFORMMore qualified opportunities and a higher tender win-rate.
VALUERevenue growth and a more diversified customer base — both lift the multiple.
ICV lever: local market presence
Sales & Revenue
Sales dimension
Develops: Sales process, pricing discipline, conversion and contracting.
PERFORMHigher conversion and better-quality, longer-term contracts.
VALUERecurring revenue and stronger margins — multiple and EBITDA both rise.
ICV lever: revenue base
Operations & Delivery
Operations dimension
Develops: Quality, capacity, efficiency and delivery reliability.
PERFORMOn-time, on-spec delivery wins repeat work and cuts cost.
VALUEMargin gains lift EBITDA; reliability lowers risk and lifts the multiple.
ICV lever: local value-add
Customer Service & Retention
Customer Service dimension
Develops: Responsiveness, satisfaction and retention systems.
PERFORMRepeat business, references and lower churn.
VALUERecurring / repeat revenue is exactly what buyers pay a premium for.
ICV lever: stakeholder relationships
Finance & Investability
Finance dimension
Develops: Financial controls, reporting, cash flow and audit-readiness.
PERFORMCredible data for bids and a clean ICV audit; better cash management.
VALUEClean financials cut diligence risk (multiple) and enable UAE investment.
ICV lever: investment + defensible data
Innovation & R&D
Innovation dimension
Develops: Product / service development, continuous improvement and IP.
PERFORMA differentiated, more competitive offer.
VALUEIP and differentiation lift the multiple; R&D earns the new UAE tax credit.
ICV lever: value-add + R&D incentive
Growth Potential
Growth Potential dimension
Develops: Scalability, capacity and market / export expansion.
PERFORMAbility to take on larger contracts and win export revenue.
VALUEDemonstrated growth is one of the strongest multiple drivers.
ICV lever: export bonus
Governance & Compliance
Governance dimension
Develops: Governance, risk, controls and ICV / compliance alignment.
PERFORMTender eligibility, lower risk and certification-readiness.
VALUEStrong governance and owner-independence command a higher multiple.
ICV lever: governance + cert readiness
People & Emiratisation
People & Employees dimension
Develops: Skills, leadership depth, training and Emirati talent.
PERFORMMore capacity, less key-person dependence; Emiratisation lifts ICV.
VALUEManagement depth and owner-independence raise the multiple.
ICV lever: Emiratisation
Strategy & Localisation
Strategy dimension
Develops: Strategic clarity, planning, execution and a localisation roadmap.
PERFORMFocused execution in the right markets and categories.
VALUEA clear, executed strategy de-risks the future — a multiple driver.
ICV lever: localisation strategy
Tiered Focus
Sequenced to the supplier’s stage
The curriculum is never one-size-fits-all — modules are sequenced by the supplier’s scores and tier.
Business Builder
Emerging · score < 60
Build the foundations — Finance, Governance, Operations and People. Makes the business investable and tender-eligible.
Accelerator
Developing · 60–74
Sharpen performance — Sales, Customer Service, Operations and Innovation. Drives win-rate, margin and recurring revenue.
Strategist
Established · ≥ 75
Scale & localise — Growth, Strategy and Market Access. Exports and deeper localisation.
Modules target each supplier’s lowest-scoring dimensions first. The value-driver uplift is a leading indicator of a higher multiple, calibrated with re-benchmark data over time. The ICV certificate is issued by MoIAT-approved certifying bodies; ValueCore develops the underlying score.
Develop your suppliers into stronger businesses
Start with a scorecard baseline and a Business Builder plan.